Digital accessibility at CLOVEX

What is digital accessibility?

Digital accessibility is the process of making websites, mobile apps and other online communication services accessible to people with disabilities . The materials must be:

  • Readable : facilitating visual and audio information;
  • Usable : predictable navigation and accessible controls;
  • Understandable : clear and structured materials;
  • Compatible with assistive technologies : screen readers, voice recognition software, etc.

This accessibility applies to all types of disabilities: physical, sensory, mental, cognitive or psychological, permanent or temporary.

Accessibility policy

Digital accessibility is integrated into every stage of the design and development of our websites and mobile apps, for both clients and employees.

Regulatory framework

  • Guidelines (EU) 2016/2102
    In accordance with section 47 of the Equal Rights and Opportunities, Participation and Citizenship of Persons with Disabilities Act (2005), and the EU directive 2016/2102 on the accessibility of websites and mobile applications, CLOVEX is committed to making its websites (internet, intranet, extranet) and mobile applications accessible.

We publish a multi-annual accessibility scheme , including our policies and annual action plans to ensure compliance with digital services.

  • Guidelines (EU) 2019/882 – European Accessibility Act
    This guideline defines accessibility requirements for digital products and services for clients. CLOVEX is committed to complying with EN 301 549

Organization and implementation

To ensure compliance:

  • All relevant services have been identified;
  • A training and information strategy has been implemented, with a gateway focused on accessibility for teams developing services and creating content;
  • The content development and production process has been revised to include accessibility from the outset, with internal tools for self-regulation;
  • Regular audits are conducted on websites, mobile apps and PDF documents, based on the RAWeb , RAAM and RAPDF ;
  • Evidence and audit results are maintained in internal development and published on all relevant services.

Commitment

CLOVEX is committed to:

  • Incorporating accessibility into the design of all digital services;
  • Provide training and awareness to all staff;
  • Regularly track and publish audit results to ensure compliance with EU standards;
  • Continuously improve user experience for everyone, regardless of their disability.